This snazzy-looking espresso machine had our hopes up. As coffee roasters and coffee students we liked previous reviewers who talked this machine up. The first brewing attempt produced a bland drink with no crema as promised by Whole Latte Love.I then spent an afternoon adjusting variables. Our coffee is one day after roasting with a fine grind by Rocky Rancilio which cost more than the Gaggia Color.Eventually I took the temperature of the water exiting the brew head.160 Fahrenheit. Water this cool can't make coffee by any method. Long conversations with Whole latte Love had them admitting that we knew more about coffee than them. Promises of full refund did not pan out although we did force them into issuing a return shipping label.We are amazed that a reputable company like Gaggia can desgn a technically deficient machine like this. We would not deal with Whole Latte Love again although they are not necessarily an intentionally bad organization.
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Gaggia New Espresso Color Espresso Machine Red - Gaggia 12700
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