I bought my machine in February and followed that up with the purchase of a two stage frothing nozzle.
All was well for a couple of days, when the nozzle flew off into the milk, splashing it everywhere and blasting steam out as follow up.
This despite stripping down the nozzle after each use and cleaning it with the brushes provided.
After this happening several times, Ireturned the unit to the "Coffee Shop". I was informed after a week that it was a cleaning problem.There was nothing wrong with the machine!!!
They would return the machine to me on payment of £128.
I accept that part of this charge is supplying a container since I had made the error of destroying the original (who has space for all that sort of stuff?)
They won't budge on this and despite having a lot of customers they informed me who had experienced the same problem.
It would seem to me to be yet another design fault since the fit of the nozzle onto the machine is by a soft rubber connector.
But it seems the customer is in the wrong and all these customers had not cleaned their nozzles sufficiently well.I don't think so!
Best not to buy this machine if you intend to use this frothing nozzle.
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Product Description:
Enjoy authentic crema coffee, espresso, cappuccino, and latte from the comfort of home with this fully automatic machine. Easy to use, it grinds, tamps, brews, and self cleans in under 60 seconds--all at the touch of a button. The unit's professional-grade conical steel burr grinder offers five fineness settings to accommodate individual preferences, and its separate pre-ground coffee funnel comes in handy for guests who might prefer decaf after dinner. In addition, the fully programmable machine allows for customizing the strength, temperature, and amount from 1 to 16 ounces, all of which can be easily overridden, without affecting the permanent settings, by using the rotary dial for each cup. Simply turn and push the desired function. Choose one cup, two cups, or steam, then increase or decrease the desired strength and volume. The unit supplies two frothing options--the Dual Frother Plus and the patented frothXpress system that automatically steams or froths milk into the cup. A hot-water dispenser can be used for Cafe Americano or tea. The appliance features 18 bars of pressure and a stainless-steel-lined thermoblock that heats quickly to minimize wait times before initial brewing and steaming.
Economically and environmentally friendly, the unit provides an innovative zero-energy switch, which ensures no standby energy consumption when turned off, and if used infrequently, its Energy Save standby mode can be switched on to reduce power consumption to an absolute minimum. Other highlights include an LCD three-color alphanumeric display, a removable 37-ounce water tank, a 7-ounce bean capacity, a rotating height-adjustable coffee spout for one or two cup preparation, automatic cleaning cycles, and a Clearyl water-filtration system that eliminates the need for decalcification. An illustrated instruction booklet, a quick reference guide, and an instructional DVD come included. With its exceptionally slim design, the bean-to-cup automatic coffee center measures 17 by 9 by 14 inches and carries a two-year limited warranty.
From the Manufacturer
The ENA5: A Stylish and Compact Bean-to-Cup Experience
Less than 9-1/2 inches wide, the Swiss-made ENA is the world's slimmest automatic coffee center, with an intelligent space-saving design that ties into today's decor trends. The ENA 5 is first with a unique height-adjustable spout that rotates 180 degrees, giving the user the choice of brewing through a single or dual coffee spout.
It is also the only model in the ENA line that comes with two frothing systems: the Dual Frother Plus for traditional frothing by injecting steam into a pitcher of milk, and the frothXpress Plus System, which automatically froths or steams milk into the cup.
Energy Savings and Easy Brewing
Not only does the ENA 5 offer the incomparable flavor of high-pressure-brewed crema coffee and espresso-based drinks, it has also been cited for its eco-friendly features for saving energy. Unlike many countertop appliances, the ENA draws no energy whatsoever when the machine is off but still plugged in. The patent-pending Smart Zero Energy Button lets the machine finish any beverage already in progress and then completely disconnects from the electrical outlet. For additional energy savings, the machine can be switched to Energy Save Standby Mode reducing power consumption up to 40 percent.
Brewing is easy with the rotary dial with a built-in push button on the top of the machine. Programming the ENA is simple and intuitive, with the text display as a guide. The multi-color clear text display features easy-to-read alphanumeric text. The background is green when the machine is coffee-ready, red when action is required, and yellow in programming mode.
Feature-Packed
The ENA collection is the first in the Jura-Capresso line to feature a see-through bean chamber visible on top of the machine, romancing the beauty of fresh coffee beans. A built-in five-level conical burr grinder grinds the beans right before brewing for optimal taste. This high-performance grinder can be adjusted for regular or oily beans from fine to coarse simply by turning the chrome adjustment ring while the grinder is running. ENA machines can also brew pre-ground coffee for those who prefer decaffeinated or other specialty coffee blends.
Like all Jura-Capresso models, the ENA collection features the patented variable-volume brewing unit, which ideally prepares between 1 and 16 ounces of coffee. Because fresh, pure water is an essential element of great coffee taste, the ENA features the CLEARYL Plus Water Filter that removes impurities and reduces scale deposits in heating elements. This filter prevents disruption of coffee flavor by transforming hard tap water into water that is pH-neutral balanced. "ENA" means "number one" in Greek, for the number one choice for anyone who wants the ultimate in a compact model. Specifications
- Less than 9-1/2 inches wide
- Programmable for coffee strength, cup size, and more
- Two frothing systems: the Dual Frother Plus for traditional frothing and the frothXpress Plus System
- Draws no energy whatsoever when the machine is off
- Patent-pending Smart Zero Energy Button; Energy Save Standby Mode reduces power consumption up to 40 percent
- Three color choices: Coffee Cherry Red, Ristretto Black, and Blossom White
- Multi-color clear text display
- See-through bean chamber visible on top of the machine
- Patented variable-volume brewing unit
- Grinds, tamps, brews, and self cleans in under 60 seconds
- removable 37-ounce water tank
- 7-ounce bean capacity
- Rotating height-adjustable coffee
- Professional-grade conical steel burr grinder
- Separate pre-ground coffee funnel
- 18 bars of pressure
- Stainless-steel-lined thermoblock
- CLEARYL water filter
- Includes illustrated instruction booklet, a quick reference guide, and an instructional DVD
- Measures 17 by 9 by 14 inches
- Two-year limited warranty
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