Advice to users -- 1) Skip the auto cappuccino accessory (which is supposed to draw milk from a container and steam/froth it automatically).It's clumsy.The steam nozzle works fine.
2) Turn the steam on before you put the nozzle in the milk to let excess water drip out of the nozzle.Turn it off before you take it out of the milk to avoid knocking down the froth
3) If the water isn't going through the grounds, try another brand of coffee or a different grind.I returned one machine thinking that the pump was broken, I couldn't get the water to push through the grounds.But it was the coffee, not the machine.
I use a store brand of coffee (President's Choice Decaf Espresso from Jewel) and it makes a smooth tasting shot without any bitterness at all.For [the money], this machine is an excellent value.
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